| Warranty information on the products we
sell.
The following represents a
summary* of the warranty offered by the manufacturers and / or the
Australian importer.
* For complete information please refer to the actual manufacturer’s
complete written guarantee supplied with each product as terms and
conditions are changed from time to time.
Under no
circumstances does Creative Pumps offer a warranty or guarantee.
Aqua
One - Lights..... 6 months
This appliance is covered against defects in materials and workmanship under
normal usage for 6 months upon date of original purchase. The warranty is
void if the product is misused, abused or tampered with. Defective
appliances returned under warranty will be repaired or replaced if deemed
defective. Please keep your proof of purchase for the warranty. Please
return the unit with proof of purchase to your local dealer.
The warranty is limited to Aqua One products only. Any injury to persons or
property due to improper use of the appliance will not be covered under
warranty.
Aqua
Lux Lights
12 months
on the light, no warranty on the bulb
Bianco Pumpz (BIA-JH400,
JH550, JH900, JH550B, JH750B, Q550B) 12 months warranty
(Subject to the provisions of the Trade Practices Act and Goods and
Consumer Protection Legislation of various States and New Zealand)
White International P/L warrants that the pumps that we distribute, are
free from defects in workmanship and materials, for 12 months from the date
of purchase. Subject to the conditions of the warranty White International
will repair any defective products free of charge at the premises of our
authorised service agents throughout Australia and New Zealand.
This warranty excludes transportation costs to and from
White International or its appointed service agents and excludes defects due
to non-compliance with installation instructions, neglect or misuse,
inadequate protection against freezing, low voltage or use or operation for
purposes other than those for which they were designed. For further
information regarding the suitability of your intended application contact
us on our Sales Hotline.
The 12 months warranty refers to all BIANCO Pumpz sold after the 1st May
2003, and is not transferable to another BIANCO pump and only applies to the
original owner, purchaser or end user, and is subject to the Trade Practices
Act and Goods and consumer Protection legislation of the various states and
New Zealand.
Our warranty commences from the date of purchase of the above mentioned
pumps. Proof of purchase is required before consideration under warranty is
give. Record your date of purchase in the space below and retain this copy
for your records.
Date of Purchase:
.................................................................................
Model Purchased:
.................................................................................
BIANCO - Pressure
Systems Pumps - 2 Years Warranty
(Subject to the provisions of the Trade Practices Act and Goods and
Consumer Protection Legislation of various States and New Zealand)
White International Pty Ltd/White International NZ Ltd warrants that the
Bianco Pumpz pressure systems that we distribute, are free from defects in
workmanship and materials, for 2 years from the date of purchase. Subject to
the conditions of the warranty White International will repair any defective
products free of charge at the premises of our authorised service agents
throughout Australia and New Zealand.
This warranty excludes transportation costs to and from White
International or its appointed service agents and excludes defects due to
non-compliance with installation instructions, neglect or misuse, inadequate
protection against freezing, low voltage or use or operation for purposes
other than those for which they were designed. For further information
regarding the suitability of your intended application contact us on our
Sales Hotline.
The 2 Years warranty refers only to all BIANCO Pumpz Pressure Systems
sold after the 1st July 2004, and is not transferable to another BIANCO pump
and only applies to the original owner, purchaser or end user, and is
subject to the Trades Practices Act and Goods, Consumer Protection
legislation and Consumers Guarantee Act NZ throughout Australia and New
Zealand.
Our warranty commences from the date of purchase of the above mentioned
pumps. Proof of Purchase is required before consideration under warranty is
given. Record your date of purchase in the space below and retain this copy
for your records.
Date of Purchase:
.................................................................................
Model Purchased:
.................................................................................
Blagdon
Blagdon Cyclone
UVC & Non UVC Models
Clear
Water Guarantee
The Clearwater guarantees will be honoured for 1 year after proof of
purchase. Clearwater is guaranteed to the depth of 1M, so that fish are
clearly visible.
Clearwater is guaranteed
provided:
- You follow all
instructions as above.
- Your filter is within
the performance guidelines stated.
- You consult the
consumer advice line and follow any advice to correct the situation
*Refunds can only be
authorized by Interpet Blagdon, for details refer to instruction booklet.
Guarantee
This product is guaranteed
against defects in material and workmanship for 2 years from the date of
purchase, under normal usage. The guarantee does not apply in case of
improper use, negligence, and lack of maintenance or accidental damage to
either the filter or UVC. If the filter or UVC fails due to a manufacturing
fault within this period it will be either repaired or replaced free of
charge. Liability is limited to replacement of the faulty product only; no
other costs will be reimbursed. This guarantee is not transferable and does
not affect your statutory rights. This guarantee does not cover the filter
foams or UVC bulb, which will need replacing when worn or every 6 months. If
any parts are needed spares are available from your retailer.
Blagdon Mini Pond Filters 4500/6000
This product is
guaranteed against defects in material and workmanship for 2 years from the
date of purchase, under normal usage. The guarantee does not apply in case
of improper use, negligence, lack of maintenance or accidental damage to
either the filter or UVC. If the filter or UVC fails due to a manufacturing
fault within this period it will be either repaired or replaced free of
charge. Liability is limited to replacement of the faulty product only; no
other costs will be reimbursed. This guarantee is not transferable and does
not affect your statutory rights. This guarantee does not confer any rights
other than those expressly set out above. This guarantee does not cover the
filter foams or UVC bulb, which will need replacing when worn or every 6
months. If any parts are needed spares are available from you retailer.
Blagdon
Hydratech Torrent 5500/8000/10500E
This product is guaranteed
against defects in material and workmanship for 3 years from the date of
purchase, under normal usage. The guarantee does not apply in case of
improper use, negligence, and lack of maintenance or accidental damage to
either the pump or to the impeller or the impeller shaft. If the pump fails
due to a manufacturing fault within this period it will be either repaired
or replaced free of charge. Liability is limited to replacement of the
faulty product only; no other costs will be reimbursed. This guarantee is
not transferable and does not affect your statutory rights. This guarantee
does not confer any rights other than those expressly set out above.
Excludes impeller, which may require replacing annually. If any parts need
replacing, spares are available from your retailer.
CLEARPOND - Clarity
UVC & Non UVC Models
Guarantee
This product is guaranteed
against defects in material and workmanship for 2 years from the date of
purchase, under normal usage. The guarantee does not apply in case of
improper use, negligence, and lack of maintenance or accidental damage to
either the filter or UVC. If the filter or UVC fails due to a manufacturing
fault within this period it will be either repaired or replaced free of
charge. Liability is limited to replacement of the faulty product only; no
other costs will be reimbursed. This guarantee is not transferable and does
not affect your statutory rights. This guarantee does not cover the filter
foams or UVC bulb, which will need replacing when worn or every 6 months. If
any parts are needed spares are available from your retailer.
DAB Pumps (Nova - Feka)
(made in Italy)
Declaration of Conformity: The company DAB Pumps
s.p.a - via M. Polo, 14 - Mestrino (PD) - Italy, declares under its own
responsibility that the above mentioned products comply with: Council
directive number 98/37/CE et ses modifications. Directive on electromagnetic
compatibility no. 89/336 and subsequent modifications. Directive on low
voltage no. 73/23 and subsequent modifications.
White International Pty Ltd warrants that the pumps we distribute, are
free from defects in workmanship and materials, for 2 years from the date of
purchase. Subject to the conditions of the warranty White International will
repair any defective products free of charge at the premises of our
authorised service agents throughout Australia and New Zealand. Pressure
tanks fitted to the above mentioned pumps are not manufacturer by DAB and
are covered by the tank manufacturers warranty.
This warranty excludes transportation costs to and from White
International or its appointed service agents and excludes defects due to
non-compliance with installation instructions, neglect or misuse, inadequate
protection against freezing, low voltage or use or operation for purposes
other than those for which they were designed. For further information
regarding the suitability of your intended application, contact us on jour
Sales Hotline.
The 2 Year warranty refers to all DAB pumps and pressure systems sold
after the 1st October 1995, and is not transferable to another DAB pump and
only applies to the original owner, purchaser or end user, and is subject to
the Trade Practices Act and Goods and Consumer Protection legislation of the
various states.
Our warranty commences from the date of purchase of the above mentioned
pumps. Proof of purchase is required before consideration under warranty is
given.
Easy Pumps
(made in Italy)
This product is guaranteed for a period of 24
months (SUB 200 + SUB 300 are guaranteed for 12 months). The guarantee
covers exclusively material and manufacturing faults. Damage which occurs
because of misuse or from not following the instructions are not covered by
guarantee.
Eden Pumps
(made in Italy)
With this product we offer you a guarantee of
3 years from the date of purchase on materials and manufacturing faults.
This unit has been manufactured according to the IEC EN 60 335-2-41, safety
standards, using high quality materials and the most accurate manufacturing
processes to grant the highest satisfaction and long lasting. This guarantee
does not cover any mishandling, damage or technical modification to the
unit. No replacement will be given for units that have not been properly
maintained. The guarantee will be honoured only if the unit is returned in
its whole and together with the receipt or proof of purchase. In the case of
returning under guarantee, please return it accompanied by this certificate
of guarantee and the proof of purchase to your supplier. We do reserve the
right to repair or replace. The guarantee does not cover cases of damages
that may result from misuse, tampering and negligence or from not observing
of the safety warnings. This guarantee does not cover parts subjected to
natural wearing and tear (i.e. rotors)
Fish Mate UVC/bIO Filter
This product, excluding the UV lamp is
guaranteed for 3 years from the date of purchase subject to proof of
purchase date. UV lamps are guaranteed for 6 months only. The guarantee is
limited to replacement. The guarantee is limited to replacement of the
product arising from faulty materials or manufacture. The guarantee excludes
claims arising from frost, accidental damage or loss of fish. Your statutory
rights are not affected.
Clear Water Guarantee: Provided that
the filter is operated in accordance with the recommendations in these
instructions, PET MATE LTD guarantee you will obtain clear water visibly
free from suspended algae.
Fish Mate Automatic Fish
Feeder & Aquarium Feeder
Pet Mate Ltd guarantee your purchase for a
period of three years from date of purchase against any defect arising due
to faulty materials or manufacture subject to proof of purchase date.
Accordingly any defect will be repaired free of charge provided that the
defect has not been caused by neglect, misuse or normal wear and tear. This
guarantee does not affect your statutory rights.
FLOJET
FLOJET warrants this product to be free of defects in
material and/or workmanship for a period of one year after purchase by the
customer from FLOJET. During this one year warranty period, FLOJET at its
option , at no charge to the customer, repair or replace this product if
found defective, with a new or reconditioned product, but not to include
costs or removal or installation. No product will be accepted for return
without a return material authorization number. All return goods must be
shipped with transportation charges prepaid. this is only a summary of our
Limited Warranty. For a copy of our complete warranty, please request Form
No. 100-101.
HPM Garden Light
Transformers
HPM Transformers are warranted as here and
after appears, against faulty material and or workmanship for a period of 12
months from the date of purchase. The obligation of the manufacturer under
this warranty is limited to replacing the unit when it is returned to HPM
Industries, or the distributors in your state, freight prepaid. To obtain
warranty repair, the purchase receipt should be returned with the product.
This warranty becomes void on any unit which has been tampered with or
damaged by accident, short-circuited, loaded beyond rating or damaged
otherwise by improper operation. This guarantee is in addition to any
guarantees implied by State or Federal legislation.
HPM Automatic Sunset timer
HPM Automatic Sunset Timers are warranted as
here and often appears, against faulty material and or workmanship for a
period of 12 months from the date of purchase. The obligation of the
manufacturer, under this warranty, is limited to servicing and replacing
defective parts when the unit is returned to HPM Industries or the
distributors in your state or country, freight pre paid. To obtain warranty
repair, the purchase receipt should be returned with the product. This
warranty becomes void on any unit that has been tampered with or damaged by
accident, short circuited , loaded beyond rating or damaged otherwise by
improper operation. This guarantee is in addition to any guarantees implied
by State or Federal legislation.
Hurlcon
Waterfalls/Spillways
Your Hurlcon Waterfall has been manufactured
to the highest of standards and each individual waterfall has been wet
tested to ensure correct performance and reliability. The Hurlcon Waterfall
is covered by a limited 12 month warranty from the date of purchase plus 30
days to all for installation. The warranty includes the rectification of any
defects in materials or faulty workmanship. It excludes any repairs required
to surroundings and supporting structures. The warranty is only considered
valid if the installer visually inspects the product prior to installation
and deems it to be of a satisfactory condition for installation. Hurlcon
assumes no liability for consequential damages of any kind.
Limitations
The warranty shall not
apply and is not limited to, any parts or materials which have been subject
to accident, negligence, alteration, abuse or misuse whether intentional or
by accident. Hurlcon shall not assume any responsibility for any
consequential damages of any kind whatsoever. The warranty shall applied
only to waterfalls installed where the water is filtered and sanitized.
Hydor Mixo & EKOmixo Fish
Feeders
This device is guaranteed
for a period of 24 months from the day of purchase, against defects in
material or manufacturing defects. Our guarantee does not apply to claims
the cause of which is due to installation and operation faults, lack of
maintenance, misuse of the appliance, effects of front, furring and lime
deposits or amateur attempts at repair work. The consumable materials and
the parts subjected to wear and tear, that must be periodically replaced for
normal maintenance of the device and not included in our guarantee. The
certificate of guarantee must be completed by the retailer and is to be sent
with the appliance in case of return together with the purchase receipt
recording the day of purchase.
HYDRAPOND WATERFALL PUMP
(CAL)
Every Cal Product is
tested before shipment and when properly used and maintained will provide
years of satisfaction. In the unlikely event that our material or
workmanship should prove defective within the warranty period, return the
pump along with poof of purchase to the original dealer for inspection and
replacement if needed. If you prefer the product may be returned directly to
Cal Pump for repairs or replacement. Be sure to include your name and
address, proof of purchase and reason for return. All pumps must be returned
freight paid. Warranty does not cover any costs associated with the
installation or removal of products subject to warranty claims. This limited
warranty is extended only to the original purchaser and is void if any of
the following apply:
- The pump or product has been dissembled
- Alterations have been made to the cord
or plug
- The pump has been run dry
- Flammable liquids, solvents, chemicals,
or abrasive solutions were pumped
- Obvious abuse or misuse of the product
took place
- The warranty label has been tampered
with or removed from the pump
All implied warranties including the implied
warranty of merchantability are limited in duration to the same extent as
the express warranty as allowed by the state law. Cal Pump expressly
disclaims and excludes any liability for consequential or incidental damages
for breach of any express or implied warranty, as allowed by the state law
Warranty Period:
One year: all aluminium and plastic pumps,
stainless steel and bronze pumps in commercial, marine and OEM use.
Two Years: All stainless steel and bronze
pumps, residential use only
Three Years: all magnetic drive pumps
Hydrapond MP Pump
Only information with this pump is that it
has 2 years warranty including impeller. For problems or help call 1800 255
463
Hydor
Hydor
Hydrogarden
The Hydrogarden pump is
guaranteed for a period of 36 months (impeller for 12 months) from the day
of purchase, against defects in material or workmanship. The guarantee
excludes strainer, sponge and wearing parts. The certificate of
guarantee has to be completed by the retailer and must be sent with the
appliance in case of return for repair, together with the purchase receipt
with date of purchase on it. The guarantee consists in the free replacement
of defective parts. The purchaser must pay for sending and returning the
unit. The guarantee is not valid if the defects are caused by tampering,
negligence or misuse of the appliance. No responsibility is assumed for
indirect damage that may result from the use of this appliance.
Hydor
Seltz
The device is guaranteed
for a period of 36 months (the impeller for 12 months) from the date of
purchase, against defects in material and/or workmanship. Our* guarantee
does not apply to claims the cause of which is due to installation and
operation faults, lack of maintenance, misuse of the device, effects of
frost, furring and lime deposits or amateur repair attempts. The consumable
materials and parts subject to wear and tear that must be periodically
replaced for normal maintenance of the device are not included in our
guarantee. The certificate of guarantee has to be completed by the retailer
and must be sent with the appliance in case of return for repair, together
with the purchase receipt with date of purchase on it.
*The manufacturer and importer
Interpet
Easy Pump
This product
is guaranteed for a period of 24 months. The guarantee covers exclusively
material and material and manufacturing fault. Damage which occurs because
of misuse or from not following the instructions are not covered by
guarantee
Eden
- made in Italy..... 2 years
The product is guaranteed against manufactured defect for 12 months (the
importer has added an additional 12 months) from date of purchase.
In the unlikely event of a
fault the unit should be returned within 2 years of purchase together with a
sales receipt. It is important that the unit should not have been tampered
with, but should be returned to the supplier.
Please note, the guarantee
is not valid if the defects are caused by tampering, negligence, misuse, or
not observing the safety warnings. No responsibility is assumed for
indirect damage that may result from the use of this appliance.
Hozelock -
made in U.K
Hozelock Bioforce Filters
Clearwater guarantee
...(Bioforce & matching pump) This guarantee runs for 12 months after
purchase, provided that:
You have followed the installation and operating instructions
You are using the equipment of the correct size, according to the pond
sizing chart
You consult the Hozelock help line early enough for any problems to be put
right.
The product being returned undamaged
A refund can only be authorised by Hozelock and is
made at the place of purchase.
Hozelock Cyprio Easy
Clear
If this unit, excluding
the rotor assembly, filter foam and UV lamp becomes unserviceable within two
(2) years of the date of purchase it will be repaired or replaced free
of charge, unless in our opinion it has been damaged or misused. Liability
is not accepted for damage due to accident, improper installation or use.
Liability is limited to replacement of a faulty unit. This guarantee is not
transferable. It does not affect your statutory rights. To obtain the
benefits of the guarantee, firstly contact the addresses opposite who may
request that the filter is sent along with the proof of purchase directly to
the address provided.
White International Pty
Ltd, 52-60 Ashford Ave., MILPERRA NSW
2214, Phone: 02 9783 6000
Little Giant
- Models WGP-55/65/75/95
Your Little Giant product is guaranteed to be
in perfect condition when it leaves our factory. It is warranted against
defective materials and workmanship for a period of 24 months. Any product
that should fail for either of the above two reasons and is still within the
warranty period will be repaired or replaced at the option of Little Giant
as the sole remedy of the buyer. Please return the defective unit to any
authorised distributor or dealer with a brief written explanation of the
problem. If there are no signs of customer abuse the unit will be repaired
or replaced. If dispute arises over replacement the distributor or dealer is
to segregate such items and hold for inspection by a representative of
Little Giant Pump Company or notify factory with details of the problem for
factory disposition and settlement of warranty claim: The foregoing warranty
is an exclusive warranty in lieu of any other express warranties, any
implied warranties including but not limited to any implied warranty of
merchantability or fitness for a particular purpose to the extent either
applies t a pump shall be limited in duration to the periods of the express
warranties given above. The warranty will be void if any of the following
conditions are found:
- sealed motor housing opened
- Product abuse by customer
- product connected to voltage other than
indicated on nameplate.
- cord cut off to a length less than 3
feet
- pump allowed to operate dry (fluid
supply cut off)
- pump used to circulate anything other
than fresh water at approximately room temperature
Any oral statements about the product made by
the seller, the manufacturer, the representatives or any other parties, do
not constitute warranties, shall not be relied upon by the user and are not
part of the contract for sale. Seller's and manufacturer's only obligation,
and buyers only remedy shall be the repair and/or replacement by the
manufacturer of the product as described above. Neither seller nor the
manufacturer shall be liable for any injury, loss or damage, direct,
incidental or consequential ( including but not limited to incidental or
consequential damages for lost profits lost sales, injury to person or
property, or any other incidental or consequential loss) arising out of the
use or the inability to use the product and the user agrees that no other
remedy shall be available to it. Before using, the user shall determine the
suitability of the product for the intended use, the user assumes all risk
and liability whatsoever in connection therewith. Some states and countries
do not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you
specific legal rights and you may also have other rights which vary from
state to state and country to country. The national electric code in the USA
and similar codes in other countries require a Ground Fault Circuit
Interrupter to be installed in the branch circuit supplying fountain
equipment rated above 15v, 230v GFCI's with various cord lengths, are in
stock and we recommend each pump be used with a GFCI.
Laguna - Max-Flo & Free Flo Pumps
The pumps are guaranteed against defects in
material or workmanship for a period of 3 years from date of purchase, under
normal usage. Laguna pumps will be repaired or replaced at manufacturer's
discretion, free of charge. This warranty does not apply to any Laguna
pump which has been subjected to misuse, negligence, tampering or accidental
damage to the impeller or impeller shaft. No liability is assumed with
respect to loss or damage to livestock or personal property irrespective of
the cause thereof. This warranty does not affect your statutory rights.
Failure caused by misuse is not covered by this warranty.
Laguna
- Power Clean UVC
The UV
Sterilizer/Clarifier is guaranteed against defects in material or
workmanship for a period of 3 years from the date of purchase, under normal
usage. The unit will be repaired or replaced at manufacturer's discretion,
free of charge. This warranty does not apply to any unit that has been
subjected to misuse, negligence, tampering or accidental damage. No
liability is assumed with respect to loss or damage to livestock or personal
property irrespective of the cause thereof. This warranty does not affect
your statutory rights. Failure caused by misuse is not covered by this
warranty. The UV bulb is not covered by this warranty.
Oase
Made in Germany.....
(while the English is not perfect, you should get
the general intent)
Pumps:
For this OASE equipment we grant a guarantee of ****
years. The guarantee begins from the day when the equipment is sold or
before, when it is operated for the first time. This document is valid only
on presentation of the receipt or invoice.
Our guarantee covers faults in material or defects of fabrication. Our
guarantee does not apply to claims of which the cause is due to installation
and operation faults as well as the lack of maintenance, effects of frost,
furring or inexpert attempts to repair, as well as to all damages due to
wear and tear on parts subject to wear. In our fabrication first
quality materials is worked. If nevertheless, the unit should give reason
for a justified complaint, then you have after our choice a claim for the
retouching or replacement of the defective parts free of charge. Repair work
under guarantee will only be performed by our house (Oase) or a firm duly
authorized by us.
Special note for Oase
pumps sold in 2004 or after - all pumps now have the same impeller warranty
as offered on the pump.
**** Aquarius
- 3 years Atlantis waterfall pumps - 5 years
Atlantis
75, 150, 200 pumps - 3 years Classic
- 5 years
Neptun
- 5 years Aquasolar 3 Years
Aquamax -
5 years Aquaswim - 3 years
Pond Jet - 3 years Nautilus
- 5 years Promax 5
years Biotec Filters 3 Years
Bitron UV Clarifier - 2 Years. Filtoclear Filters
- 2 Years.
Pondovac 2 - 2 years Lights - 2
years
Onga
See bottom of page
Made in Italy...
Project -
Easy Jet
Made in Italy... 3 Year
Warranty
This product is under
guarantee for a period of three years from the date of purchase, from parts
and manufacturing faults. Warranty does not cover wearing parts. Filters,
pump rotors and the spotlights lamp are covered for one year warranty. The
certificate of guarantee must be filled out in full by the retailer and
should be sent with the apparatus in the event of repairs, along with the
receipt or equivalent. The warranty covers replacement of faulty parts. In
the event of improper use, bad handling or negligence by the owner, user or
retailer, the warranty becomes automatically null and void. Furthermore, the
warranty is invalid if there is no receipt or equivalent. Postage costs are
at the buyer's expense.
Pondliner
Aqualiner 0.5mm & 0.8mm PVC
This Pond Liner is
guaranteed against any defects in materials and workmanship for a period of
ten years from date of purchase. This guarantee covers the use for ponds,
lakes and reservoirs. The guarantee shall not apply to physical damage from
stretching, puncturing or incorrect installation or contact with acids or
chemicals. This guarantee does not cover failure from physical force
inflicted, sharp objects or positioning near plants with invasive root
systems. Under the guarantee the company will either repair the liner or
replace it, at the company's option on event if a claim is made. The
guarantee does not cover the cost of installation or removal of the liner,
replacement of fish, plants or landscape restoration etc. The company will
not accept any additional claims of consequential loss. Claims against
warranty are only valid with evidence of proof of purchase and completed
warranty certificate.
Aqualiner
Size.....................................................................
Retailer..............................................................................
Date of
Purchase.............../...................../...........................
Customer............................................................................
Address of
Installation.........................................................
The purchaser understands
that warranty is dependent on correct installation that does not cause
direct exposure to U/V rays or stress from unsupported liner containing
water, or permanent stretching etc.
Xavan .85 2 ply reinforced Du
Pont Pondliner -
25 year guarantee
Proliner .75mm
-20 year guarantee, made
in the EU
Proliner 1.0mm
- 30 year guarantee, made in the EU
Pondmaster
Pondmaster MK2 Fountain pumps
1. Warranty covers only
appliance defects or, motor failure and manufacturing defects within a 2
year period.
2. Faults arising due to:- Accidents, misuse, not following manufacturer's
guidelines/instructions or power surges/spikes/brownouts will not be
covered.
3. The complete impeller set and pre-filter sponge are a consumable item and
therefore are not covered under warranty.
4. Warranty will be void if any tampering/removal of warranty/identification
labels or electrical cords is evident.
5. Loss of livestock, damage to property or personal injury caused by the
improper use or abuse of this appliance will not be covered.
6. Warranty claims caused by installation or servicing faults will not be
covered. In addition defects stemming from improper maintenance are also not
covered.
7. It is the customer's responsibility to return the faulty appliance for
any warranty claim, *to the place of purchase.
8. For any warranty claim to be valid, an original proof of purchase must be
supplied.
Pondmaster UV-C
1. Warranty covers only
appliance defects or, motor failure and manufacturing defects within a 12
month period.
2. Faults arising due to:- Accidents, misuse, not following manufacturer's
guidelines/instructions or power surges/spikes/brownouts will not be
covered.
3. The lamp and quartz sleeve are a consumable item and therefore are not
covered under warranty.
4. Warranty will be void if any tampering/removal of warranty/identification
labels or electrical cords is evident.
5. Loss of livestock, damage to property or personal injury caused by the
improper use or abuse of this appliance will not be covered.
6. Warranty claims caused by installation or servicing faults will not be
covered. In addition defects stemming from improper maintenance are also not
covered.
7. It is the customer's responsibility to return the faulty appliance for
any warranty claim, *to the place of purchase.
8. For any warranty claim to be valid, an original proof of purchase must be
supplied.
*Although the warranty stated that faulty goods be returned to the place of
purchase, we have an agreement with the Importer to advise faulty goods be
returned direct to:
Kongs (Australia) P/L,
Warranty Claim Attn: Richard or Bruce, 48 Williamson Rd INGLEBURN
NSW 2565
PondMate
(Made in China)
This product has a 2 year
manufacturers warranty against mechanical or material defects. The warranty
may be void if damage is done to the product from abuse or negligence. In
the event of a warranty claim, please contact your supplier with the
original receipt or repair or exchange. The manufacturer shall not be held
liable for any damages caused by defective components or materials, or for
loss incurred because of interruption of service or any consequential, or
incidental damages or expenses arising from the manufacture, sale, use or
misuse of this product. The manufacturer shall not be held liable for any
loss of fish, plants, or other livestock as a result of any defect or
failure of this product.
Pond One
(Made in China)
This product will last for many years under normal
usage the Guarantee commences from the day of purchase. You must provide
proof of purchase when you submit your equipment for repair under guarantee.
The benefits given to the purchaser by the
manufacturers guarantee are in addition to all other rights and remedies
which the purchases has in respect of the equipment under the legislation of
the appropriate country of purchase.
Your 2 year guarantee can be extended by a further 1
year upon registration with the distributor. This can be done online at the
address below or by completing the extended guarantee registration card and
returning by post to the address of your country of purchase.
www.aquaone.com.au
General Guarantee Conditions:
1. All claims for guarantee service should be made to
the place of purchase.
2. You must provide proof of purchase when you submit
your equipment for repair under guarantee.
3. This guarantee extends only to defects occurring in
materials or workmanship under normal use of the equipment when operated in
accordance with the supplied instructions.
4. Replacement equipment is guaranteed for the
remainder of the original manufacturer's guarantee period.
Guarantee does not cover:
a. Cost of freight, postage or the cost of insurance.
b. Service costs arising from failure to correctly
adjust the controls of the product or to clean the air lines, air filters,
air stones or failure to observe the manufacturer's instructions or
inspections that reveal that the equipment is in normal working order.
c. Equipment failures caused by misuse, neglect,
normal wear and tear, accidental breakage, repairs or modification by
unauthorised persons, lightning strikes, mains voltage fluctuation,
earthquakes, vermin infestation or liquid spillage.
d. Consumables, such as diaphrams and flapper valves.
e. In no event will the manufacturer or distributor of
that country be liable for any consequential or incidental damage including,
but not limited to loss of livestock, property damage, damage to equipment,
appliances, furnishings, loss of life, personal injury, lost profits or
wages arising from the use of this product or from failure of this product.
f. Damaged incurred in transit resulting from
inadequate packing.
5. It is recommended that all equipment subject to
claim should be prepared for transportation in its original packaging or
other suitable packaging which offers the same degree of protection.
Redarc
TWO YEAR WARRANTY
REDARC Electronics warrants to the original
purchaser that the product(s) on the reverse side of this sheet
("Product") will be free, under normal use and maintenance, from
defects in material and workmanship for a period of TWO YEARS
from the date of purchase, subject to the conditions shown
below.
1. Warranty
Unless otherwise stated in this warranty,
Redarc Electronics will at its sole discretion either
replace or repair any of the Product that is defective in
material or workmanship within the above mentioned period
_without charge to the original purchaser.
2. Other Warranty
Subject to any terms implied by law, this
warranty contains the whole of the Redarc Electronics'
obligations and any distributor and the agents, officers and
employees of such distributor and of Redarc Electronics are
not authorised to vary or extend the terms of the warranty.
The benefits conferred by this warranty are in addition to
the conditions and warranties implied by applicable
legislation conferring rights upon consumers, which apply
only to the extent to which they may not by law be excluded.
3. Exclusions
This warranty shall not apply to, or
include, any of the following:
3.1 Any defect or failure due to
accident, misuse, abuse, movement of the Product to a
new site, negligence, nonobservance of any of the
instructions supplied with the Product including the
instructions on the reverse side of this sheet
("Operating Instructions") or local regulations on the
part of any user, choice of location, improper
installation, configuration or connection, or faulty
power supply.
3.2 If the Product is installed,
repaired or serviced by a person who is not a qualified
auto electrician or electronics technician, or if
non-approved parts have been fitted.
3.3 Failure to obtain proper maintenance for
the Product or any associated equipment or machinery. 3.4
Failure to pay for the products in full or comply with
Redarc Electronics' Trading Terms.
3.5 If the Product is used other than
for any reasonable purpose for which it was
manufactured, or is used in a way not specified by
Redarc Electronics.
3.6 If the original purchaser sells, leases
or otherwise parts with possession of the Product.
3.7 Deterioration due to normal use and
exposure, including abnormal environmental conditions
such as lightning strike, flood and extreme heat.
3.8 Any freight, packing and insurance
expenses relating to transportation of the Product. 3.9 Any
expenses relating to installation and/or removal of the
Product. 3.10 Any damage, indirect or incidental, of
whatever nature.
4. Limitations
4.1 Redarc Electronics is not liable
for any consequential, indirect or accidental loss or
damage or for any service not expressly provided herein
(including without limitation liability for any loss or
damage caused by a fault in the Product or its external
wiring connections) and the liability of Redarc
Electronics under this warranty is limited to the repair
or replacement of defective material or workmanship by a
qualified auto electrician or electronics technician,
provided such person and work is approved by Redarc
prior to commencement. Subject to clause 2,
Redarc Electronics is hereby excluded to the maximum
extent permitted by law from all other liability in
respect of the Product.
4.2 While Redarc Electronics
warrants, where applicable, that the Product is free
from defects in materials and workmanship under normal
use at the time of delivery, Redarc Electronics does not
warrant that the Product will meet any user specific
requirements or that the operation of the Product will
be uninterrupted or error-free.
5. Owner's Responsibilities
5.1 Maintenance of the Product and
associated equipment and/or machinery is the
responsibility of the owner. The owner must retain
evidence that proper maintenance has been performed on
the Product by Redarc Electronics or a qualified auto
electrician or electronics technician. Claims made
during the warranty term will not be accepted if
resulting from lack of maintenance rather than faulty
material or workmanship.
5.2 The owner must operate the Product in
accordance with all of the Operating Instructions.
5.3 Upon discovery of a fault the
owner must return the Product to the distributor with
full details of the nature of the fault. Removal of the
Product must be done by a qualified auto electrician or
electronics technician to ensure that the warranty
remains valid. A written report describing the
circumstances of failure must accompany the returned
Product with proof of purchase which clearly shows the
date of such purchase by the original purchaser.
5.4 If the Product is found to be working satisfactorily on return to
Redarc Electronics a reasonable charge will be made for the cost of
testing, packing and freight. The Product will be returned on receipt of
the amount charged.
Shurflo
Shurflo warrants its 100 Series pumps to be free of
defects in material and workmanship under normal use, or a period of one (1)
year from the date of manufacture, or one (1) year of use, with proof of
purchase .Under no circumstances will the items of the limited warranty
extend beyond two (2) years of manufacture date.
The limited warranty will not apply to pumps that were improperly
installed, misapplied, or are incompatible with fluids or components not
manufactured by Shurflo. Pump failure due to foreign debris is not covered
under the terms of this limited warranty. Shurflo will not warrant any pump
that is physically damaged, or altered outside the Shurflo factory.
Warranty claims may be resolved by an authorized dealer service centre,
or by a Shurflo service centre. Returns are to be shipped postage prepaid.
Shurflo will not be liable for freight damage incurred during shipping.
Package returns carefully.
No credit or labour allowances will be allowed for items returned as
defective. Shurflo's obligation under this warranty policy is limited to the
repair of replacement of the pump. All returns will be tested per Shurflo
factory criteria. Warranty replacements will be shipped freight prepaid.
Shurflo reserves the right to choose the method of transportation.
The limited warranty is in lieu of all other warranties, expressed or
implied, and no other person is authorized to give any other warranty or
assume obligation or liability on Shurflo's behalf shall not be liable for
any labour, damage or other expense, nor shall Shurflo be liable for any
indirect, incidental or consequential damages of any kind incurred by of the
use or sale of any defective product or part. Authorized Shurflo
distributors (ASD) have the right to their own return/freight policies.
Consult with the local ASD for their specific procedures. This limited
warranty covers Marine products distributed within the United States of
America. Other world market areas should consult with the distributor for
any deviation from document.
Smart
Solar
(Germany/Taiwan)
If within 24 months from
the date of purchase the product fails do to a defect in material of
workmanship Solar Trend will replace or repair it free of charge. The
warranty does not apply to damage caused by accident, abuse, poor handling,
frost or normal wear and tear, products that have been subject to
unauthorized repair or modification, or the batteries used in this product.
Smart
Solar Aquatic Spotlight Set
If within 24 months from
the date of purchase this product fails due to a defect in material or
workmanship. Smart Solar will replace or repair it free of charge. The
warranty does not apply to: damage caused by accidents, abuse, poor
handling, frost or normal wear and tear. Products that have been subject to
unauthorized repair or modification. For further information please contact
your nearest service centre detailed on the back page of the instruction
manual.
Stingray Pump Guarantee 2 + 1
Year
Congratulations on your purchase of a quality Pond One product. This
product will last for many years under normal usage the Guarantee commences
from the day of purchase. You must provide proof of purchase when you submit
your equipment for repair under guarantee.
The benefits given to the purchaser by the manufacturers guarantee are in
addition to all other rights and remedies which the purchaser has in respect
of the equipment under the legislation of the appropriate country of
purchase.
Your 2 year guarantee can be extended by a further 1 year upon
registration with the distributor. This can be done online at the address
www.aquaone.com.au or by completing
the extended guarantee registration card and returning by post to the
address of your country of purchase. Your impeller is guaranteed for the
period of 1 year only from the date of purchase.
This guarantee is limited
and extends only to defects occurring in materials or workmanship under
normal use of the equipment when operated in accordance with the applied
instructions. Please refer to the instruction for maintaining your product.
The Impeller Guarantee does not cover:
a. Wear and tear caused by abrasives such as (fine sand and silt) where
it has caused the impeller rotor and or impeller well to score.
b. The effects of lime scale (calcium)
c. Improper care and maintenance
General Guarantee Conditions:
1. All claims for guarantee service should be made to the place of
purchase.
2. You must provide proof of purchase when you submit your equipment for
repair under guarantee.
3. This guarantee extends only to defects occurring in materials or
workmanship under normal use of the equipment when operated in accordance
with the supplied instructions.
4. Replacement equipment is guaranteed for the remainder of the original
manufacturer's guarantee period.
Guarantee does not cover:
a. Cost of freight, postage or the cost of insurance.
b. Service costs arising from failure to correctly adjust the controls of
the product or to clean the hoses, filter media, impellers, pump heads,
failure to observe the manufacturer' s instructions or inspections that
reveal that the equipment is in normal working order.
c. Equipment failures caused by misuse, neglect, normal wear and tear,
accidental breakage, repairs or modification by unauthorised persons,
lightning strikes, mains voltage fluctuation, earthquakes, vermin
infestation or liquid spillage.
d. Consumables, such as filter cartridges, filter media, sponges, wool,
light tubes lamps, bulbs or starters.
e. Damages to power supply cables however caused.
f. In no event will the manufacturer or distributor of that country be
liable for any consequential or incidental damage including, but not limited
to loss of livestock, property damage, damage to equipment, appliances or
furnishings arising from the use of this product or from failure of this
product.
g. Damage incurred in transit resulting from inadequate packing.
h. It is recommended that all equipment subject to claim should be
prepared for transportation in its original packaging or other suitable
packaging which offers the same degree of protection.
Tornado Pump
Only information with this pump is that it
has 2 years warranty including impeller. For problems or help call 1800 255
463
Wagner Solar - Hawaii
(battery backup) Full 2 Year Warranty
The guarantee is valid
for two years, calculated from the day of purchase (proof of purchase). It
includes and is limited to free repair of faults which can be proved to be
due to the use of inferior materials in the manufacture or assembly faults
or replacement free of charge of the defective parts. False use or operation
as well as assembly or repair not mentioned in our operating instructions
which are carried out independently render the guarantee null and void.
Parts subject to wear and tear are also excluded from the guarantee. Our
decision on all matters relating to the guarantee shall be final. The
guarantee becomes null and void if the machine has been opened. Transport
damage, maintenance work as well as damage and failures due to poor
maintenance work are not covered by the guarantee. As far as is legally
possible, we do not accept liability for any personal, material or resultant
damage, especially if the machine has been used other than for those
stipulated in the operating instructions, was not operated or maintained
according to our operating instructions or if repairs were carried out
independently or by a non-expert. We reserve the right to carry out repairs
or maintenance work which goes further than that mentioned in these
operating instructions in the factory. In the case of repair or guarantee
claims, please return the machine carriage paid to the Wagner office of your
country; address as shown in the service overview of these operating
instructions.
Universal
Pumps
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