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Choices for ordering, shipping & payment

All prices are quoted in Australian dollars and include GST

Please make sure that the page that you are buying from is current (refresh button), as our suppliers change their prices usually twice a year, but in these current financial times we are seeing more than the usual two(2).

Secure web site ordering ... For more details on encryption Thwate secure site
Credit cards (Visa or MasterCard only)
Direct Deposit (details below)
Money order
Cheque


All items on this site can be purchased using the Secure SSL shopping system.
Simply click on the product price and this item will be added to your shopping cart.

Payment can be made with Credit Card, Direct Deposit, Money order* or Cheque* you are given the choice as the order is filled in.  *simply post your payment and quote the order number that will be issued

Phone Orders   call  1800 607 388
If you wish to order by phone, just give us a call. 
Office hours:  Mon - Fri .....8am to 5.30pm
(Adelaide time)
Saturday 8:30am - 12:30pm

Delivery of goods

All claims for short supply and or damaged products will not be recognised after 48 hours from receipt/delivery of goods.


Use manual order form -
This is not a recommended way of ordering as there is no encryption if sent by email. It's much easier to order products on-line by clicking on the products price
If you decide to use this form it can be printed for Fax or mailing, it can also be filled in on line and e-mailed from the site.

Delivery Time: Click here


Government Orders.
30 Day terms are available with the supply of an approved Purchase Order, please call if you need more details

Trade customers - when buying for resale only  Click here

Direct Deposit (Funds send straight to our bank account)
Bank: ANZ    Account name: Creative Pumps
BSB No: 015-560   Account No: 4889 414 79

Simply fill in either the manual order form or order on the secure site.  We will then check with our Bank for the arrival of funds and send your order.

Shipping - $10.00 flat charge For more details

*Please Note that we currently use StarTrack for most of our delivery`s. If a order is placed via the internet or via our staff, and you the customer give us the wrong address, you maybe liable for the redeliver fee`s that we are charged. This also includes business that are not open during normal business hours (9-5). Charges are between $10 and $35.

For those who choose their own freight carrier a $4.00 handling fee will apply

Return Policy

National Warranty

Customer care


EXPORT ( outside Australia)
Sorry, but we do not export!

E & OE Important Notice
Product descriptions contained in this online catalogue are based on information supplied by manufacturers and distributors. Whilst every effort is made by Creative Pumps to ensure that the information is accurate and up-to-date, there may be instances where model details and specifications change, or when products listed are not immediately available. We reserve the right to withdraw any item from sale.